Privacy policy: what we collect and why.

Social Expert Digital LLC ("we", "us") is a US company that builds websites, handles local SEO, and sets up AI assistants and custom software for small businesses. This policy covers socialexpertdigitalllc.com: what we collect, why, who else sees it, and what you can do about it.

Some of it you give us, and some is collected automatically when you browse:

• What you give us. If you fill in our contact form we get your name, email address, phone number, your message, the service and plan you picked, and the page you sent it from.
• What's collected automatically. Like most sites, we and our partners use cookies, web beacons, IP addresses and similar identifiers to see which pages are visited, roughly where visitors are, and what device and browser they use. If ads are shown on the site, the same technologies are used to deliver and measure them (see Advertising below).
• Your light/dark theme choice is saved in your own browser. It is never sent to us.

• To answer your message and provide the services you ask for.
• To prepare quotes and run client projects.
• To understand how the site is used so we can fix what's confusing and improve what's thin.
• To keep the accounting and legal records we're required to keep.

We don't sell the contact details you send us, and we don't hand them to advertisers.

A contact form submission goes to our own lead-management dashboard and to our team's email so we can reply. Both are run by us, only for handling your inquiry.

We also rely on outside providers to keep the site running: web hosting, email delivery, Google Analytics, and Google AdSense. They process data only as needed to provide their service.

This site may show ads served by Google AdSense. Third-party vendors, including Google, use cookies to serve ads based on your prior visits to this website or other websites.

Google's use of advertising cookies lets it and its partners serve ads to you based on your visits to this site and/or other sites on the internet. Third parties may place and read cookies on your browser, or use web beacons or IP addresses, to collect information as a result of ad serving on this site.

You can turn off personalized advertising in Google's Ads Settings. You can also opt out of some other vendors' use of cookies for personalized advertising at aboutads.info. If you opt out you'll still see ads, they just won't be based on your browsing.

Where the law requires it, for example for visitors in the European Economic Area, the UK and Switzerland, we ask for your consent before advertising cookies are used. Residents of California and some other US states can opt out of their information being used for targeted advertising through the same settings, or by contacting us.

• How Google uses data when you use our partners' sites or apps ↗
• Google Ads Settings (turn off personalized ads) ↗
• Opt out of other vendors' personalized ads (aboutads.info) ↗

Google Analytics sets cookies so we can count visits and see which pages people read. We look at that data in aggregate, not person by person.

You can block or delete cookies in your browser settings, or install Google's Analytics opt-out browser add-on. The site works either way.

• Google Analytics opt-out add-on ↗

We keep lead and client information for as long as we need it to handle your inquiry, do the work, and meet legal and accounting requirements. Want it deleted sooner? Ask us and we'll delete it, unless the law says we have to keep it.

Depending on where you live, you may have the right to:

• Ask what personal information we hold about you.
• Ask us to correct it or delete it.
• Ask us to stop contacting you.
• Opt out of your information being used for targeted advertising.

To do any of this, email socialexpertdigitalllc@gmail.com or call (252) 401-2775. We usually reply within a few business days.

The site runs over HTTPS, so form submissions are encrypted in transit. Only our team can see lead and client records. No system is perfectly secure, but we take reasonable steps to protect what you send us.

This website and our services are meant for businesses and aren't directed at children under 13. We don't knowingly collect personal information from children.

If we change this policy, the new version goes on this page with a new date at the top.