Commercial Product Debugging
Production is on fire and your dev is unreachable. We pick up.
Diagnosis and repair for commercial software products — websites, apps, plugins, integrations. We find the root cause, fix it, and document what happened.
Rate card
Custom quote
Quoted after a free 15-minute triage call
Emergency dev-shop hourly rates run
$150–$275/hr
ours: flat quotes, no meter running
Problem statement
Something's broken and the clock is running
Your checkout, booking flow, or integration broke — and every hour costs you real money.
The developer who built it is unreachable, or the agency wants a full rebuild to 'fix' it.
Emergency dev shops bill $150–$275/hr with the meter running and no end in sight.
Scope of work · everything included
What you get.
Free 15-minute triage
Describe the problem; we tell you what's likely wrong and what it'll take. No charge to look.
Flat-price quote
You approve a fixed number before we touch anything. The meter never runs on your anxiety.
Root-cause fix, not a patch
We find why it broke, fix that, and check for the same class of bug elsewhere.
Written post-mortem
What broke, why, what we changed, and how to prevent a repeat — documented for whoever comes after.
Inherited codebases welcome
Most of what we debug was built by someone who's gone. We're used to spelunking.
Rate card · transparent, published, no surprises
Scoped to your situation.
Quoted after a free 15-minute triage call For comparison: emergency dev-shop hourly rates run $150–$275/hr.
Common questions
Asked before you had to ask.
Yes — inherited codebases are most of what we debug. We triage first, quote a flat price, then fix and document so you're never stranded again.